Pricing
No per-transaction surcharges.
Ever.
Flat monthly pricing for your department. Your residents pay the program fee — not 3% on top of it like every legacy vendor.
Annual transactions
$200,000
typical mid-size dept
With ActivityReg @ ~3%
~$6,000
paid by your residents
With RootParks
$0
paid by your residents
Surcharge percentages are public-information estimates and vary by contract. Your savings depend on volume — ask us to model it against your actual numbers.
Pricing tiers
Pick a tier based on annual transaction volume. Upgrade or downgrade any time. 30-day free trial on every tier — no card required.
Starter
Small dept, one season
Up to $50k/yr in transactions
- All product surfaces
- Unlimited programs & rentals
- Household accounts
- Stripe Connect
- Email support
Most popular
Standard
Most parks departments
Up to $500k/yr in transactions
- Everything in Starter
- Memberships & punch passes
- Scholarships
- Residency pricing
- Dedicated onboarding
- Priority support
Pro
Multi-facility, multi-staff
Unlimited transactions
- Everything in Standard
- Custom branding / theme
- White-glove data migration
- SSO + audit logs
- Quarterly business reviews
- 99.9% uptime SLA
Pricing shown is illustrative for the launch pilot cohort. Final pricing published when general availability begins.
Feature comparison
Where RootParks fits next to the incumbents. We try to be honest about what they do well too — most legacy vendors are weak in the same places.
| Feature | RootParks | ActivityReg | CivicRec | WebTrac | Active Net. |
|---|---|---|---|---|---|
| Per-transaction surcharge to residents | 0% | ~2.95% + $0.50 | ~3.5% + $0.50 | ~3% + fee | 5–7% |
| Flat monthly pricing | optional | ||||
| Household accounts (one login per family) | partial | partial | |||
| Catalog filter by season/age/category | partial | ||||
| Mobile-first resident UX | partial | ||||
| Self-serve refund requests | partial | ||||
| Residency pricing tiers | |||||
| Scholarships | partial | partial | |||
| Memberships & punch passes | |||||
| Pavilion / facility rental booking | partial | partial | |||
| Adult & youth league management | |||||
| Sport-aware (built on a real league engine) | |||||
| Annual childcare tax letter (Form 2441) export | partial | partial | |||
| Modern API + webhooks | partial | partial | partial |
Comparison reflects public product information and customer reports. We update this table when vendors ship new functionality.
Ready to stop charging your residents convenience fees?
We’ll model your actual transaction volume against your current vendor and show you year-one savings before you sign anything.